Travel managers are trying to keep up with changes in technology and travel preferences, but travelers have taken the lead. Just how commanding a lead depends on how quickly travel managers adapt to change.
That’s according to Jon Wohlfert, executive vice president of sales for Extended Stay Hotels. This week Wohlfert presented a preview of a white paper from Extended Stay Hotels, due out next month, at the Association of Corporate Travel Executives Global Education Conference in San Francisco.
Travel managers are missing key trends, he said.