Travel technology provider GDSX, Ltd. reports the introduction of TripLink, a first of a kind product to capture travel data and managing real-time customer-service processes for trips purchased outside of a corporation’s standard booking channels.
Posted in Travel Policy
Tagged Duty of Care, GDSX, Technology, Travel Managers, Travel Policy, Travel Trends
Concur is initiating discussions with airlines to enable “open bookings” that would give corporate clients the ability to enforce policy, apply discounts and track transactions when travelers book on airline websites.
Read the rest of the article at The Beat (subscription required).
Posted in Travel Policy
Tagged Compliance, Concur, Open Bookings, Technology, Travel Managers, Travel Policy
It is a debate that has been engaging the business travel community for more than a year now. Many see it as the industry’s most central issue: can travel managers continue to expect and require their travellers to comply with company travel policy or has technology liberated them from such obligations.
Billed under the headline of the “burning question”, it was the subject of a very lively debate at the spring forum of Management Solutions (UK) andACTE in London on May 15. What raised the temperature was the concept of the “happy traveller” put forward by Rodolfo Silva in the opening keynote speech.
Posted in Travel Policy
Tagged Compliance, Mobile, Travel Managers, Travel Policy, Traveler Services, Younger Generation
Posted in Innovation, Mobile
Tagged Business Travel, Compliance, Mobile, Samantha, TMCs, Travel Policy
The “always connected traveller” is probably one of the phrases of the year as it signifies how important the world of mobile and web access has become.
In a global survey conducted by Collinson Latitude of 2,400 business travellers (decent sample size), as well as focus groups of another 50 working in corporates, respondents have outlined some of the key areas that make up their connected (or not) experience when on-the-go.
Posted in Mobile
Tagged Business Travel, Lounge Access, Mobile, Travel Policy, Traveler Services, Wi-Fi
With advances in internet technology and a proliferation of direct booking options leading to more buyers tackling their travel business alone, how is the TMC‘s role changing? Bob Papworth investigates
THERE ARE THOSE – mercifully few – in the travel management sector who espouse the vexatious conceit that reconditeness has the capacity to be discerned as being emblematic of perspicacity.
Or to put it another way, there are more than a few Powerpointed plonkers out there who think long words and buzz-phrases make them look smarter than the average Joe.
Posted in TMCs
Tagged Business Travel, Duty of Care, Per Diem, TMCs, Travel Policy, Traveler Services
Google will be outlining its plans for the business travel market during a speech to the bosses of the UK’s leading TMCs.
Scott Field, who is the search engine’s head of online travel for the UK and Ireland, will be one of the keynote speakers at the GTMC overseas conference in Doha in May.
The conference is being given the theme of “Drivers of Change” and Field will be explaining Google’s strategy following its purchase of ITA Software last year and the launch of Flight Search and Hotel Finder services
Posted in Business Travel Strategy
Tagged Google, Technology, Travel Policy, Travel Trends
In the last ABTN analysis (RIP: the traditional corporate travel policy?), it was suggested that the days of the traditional, mandated travel policy may be numbered. This was based on a growing feeling that the current model was beginning to outlive its time with several factors were forcing change. These were generational and evolutionary but both were driven by rapidly advancing technology.
But if old-style travel policy is “dying” – as one leading industry figure put it – then the obvious next question is what will take its place?
Posted in Travel Policy
Tagged Compliance, Hotels, Requirements, ROI, Travel Policy, Traveler Services
Letting the business travel community search and book whatever they want online for business trips is not unheard of as Google has been allowing its employees the freedom since 2008.
It’s a trend that Traveldoo founder and boss Nabih El Aroussi thinks will take hold within the next few years especially because as much of 50% of the business travel market remains unmanaged.
Posted in Travel Policy
Tagged Business Travel, Compliance, Mobile, Technology, Travel Policy
It’s as if these global, multinational and midsize corporations had blinders on about their employees and their travels.
American Express Global Business Travel surveyed nearly 100 of these businesses about their corporate travel policies and found several shocking gaps, including one related to mobile adoption.
“None of the travel policies addressed the use of mobile applications or even referenced tools they may have available for travelers to use on the road or when working remotely,” American Express states. That is “none,” as in zero out of 100.
Posted in Innovation Gap
Tagged American Express, Compliance, Mobile, Survey, Travel Policy